By having this feature on Outlook, it allows you to decide for how long emails are stored in your inbox, Outlook allows the user to be in control of what is displayed in their inbox depending on their own individual needs. While the majority of Outlook users require constant access to previous emails that are older than 14 days old, some users do not. However, this can be a very effective tool for certain types of users depending on their work and how they keep their emails organised. Not displaying emails older than 14 days may seem like quite an unnecessary feature to have on Outlook for many users who experience this problem. Please watch it here on our YouTube channel:Ĭompatible with Windows, Mac OS, and Android. We’ve also created a YouTube video that walks through the steps given here if you’d like a more visual alternative to a blog post. It is important to note that you will need to restart Outlook for these changes to take effect.

When the message appears, click on ‘Done’.If the slider is set at ‘2 weeks’, then drag it to however long of a duration you would like.From the drop down list, select ‘Account Name & Sync Settings’.Sign into Outlook using your credentials.This blog post will cover all three of these possibilities. It could be to do with the sync glider settings, you may have a filter applied to your inbox, or it may be that you need to reset the view in your inbox. There may be a number of different reasons why your inbox is only displaying emails newer than 14 days. In this blog post, I will highlight some of the steps you can take to try and solve this issue. This can be quite a big issue if you need to access an important email that was sent over two weeks ago. There have been a number of Outlook users who have been experiencing issues when it comes to accessing emails in their inbox that are older than 14 days old.

My focused inbox disappeared